Your Home from Home in Keswick, the Lake District

 

When making a reservation we will usually take one night's tariff per room as a non-refundable deposit by either credit card or debit card.
We also accept BACS Transfer.
Please note all credit card transactions incur a 3% surcharge.
Debit cards incur no additional fees.

When making a reservation on line we will do our utmost to ensure guests occupy the room they reserved. However due to circumstance beyond our control we may on occasions have to offer a similar type of room.

We take great pride in our accommodation and will pursue all incidents of wilful damage or misuse of our rooms and facilities.

Smoking is strictly forbidden throughout the house. Any person found smoking will be asked to leave immediately and a surcharge of 2 nights room tariff will payable to cover cleaning of the room.

Cancellation.

If a reservation is cancelled more than 14 days before arrival only the deposit will be retained. For Christmas and New Year the cancellation period is extended to 28 days before arrival.

If cancellation is within 14 days we reserve the right to retain the deposit and full balance for the nights reserved.

Please note in the event of a multiple reservation being cancelled the person initially responsible for the reservation will be liable for any outstanding balance.

We strongly advise our guest to consider holiday insurance that includes cancellation clauses.

Contact Details

Heather & Steve
Pitcairn House, 7 Blencathra Street, Keswick, Cumbria CA12 4HW


Telephone: 017687 72453
Email: enquiries@pitcairnhouse.co.uk

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